GENEVA Group Inc.
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GENEVA Group Inc
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Structured Enterprise Software Implementation Methodology Controls Cost and Reduces Risk
 
Our process is formally packaged as a "Rapid Implementation" model and incorporates customer appropriate practices of Microsoft SureStep.   We embrace and dramatically extend Microsoft recommended practice to substantially increase value of our solutions.
 
  • Business review and functional requirements
  • Project plan with tasks, schedule and resource requirements
  • Installation
  • Setup and customization
  • Functional test with key users against requirements
  • Readiness review - end to end business process with end users
  • Release to production

 

GENEVA projects follow a formal project management model developed to meet pragmatic resources and needs of our middle market and emerging enterprise clients.

 

 

 

GENEVA Defined Services: Production Support

 

Defined Service Agreements set clear responsibility and budgets for a positive, proactive business relationship between your company and GENEVA Group.

 

  • Help Desk
  • Incident Tracking
  • Design/Support Documentation Portal
  • Lessons Learned Review (monthly)
  • Design Review (quarterly)
  • Directions and Strategy Review (annual)
  • Application Training Classes
  • Training Manual Library
  • Microsoft Dynamics NAV Staffing Services

 

Agreements are designed to meet specific customer needs.

 

Continuing support you can trust

 

 Enhancement Agreement

 

Enhancement Programs ensure you always have access to functional benefits designed into the latest software versions.

 

GENEVA has observed clients that regularly review their business processes and update their software are more successful than companies following a "legacy model".

 

Microsoft Business Ready Enhancement 

Our customer tells you

 

You can have a plan and still fail but you will fail if you do not have a plan

 

                                                                                    Jackee Shepherd

                                                                                    Chief Operating Officer